Q: Do you have reviews about your shop and items?

A: Yes! Check them at our reviews section on FB page https://facebook.com/pg/noa.yanshoof/reviews/

Q: What payment methods do you accept?

A: We currently accept multiple Credit Cards and PayPal.

Q. How can I ask a question about ordering?

A. Contact us at info@noaknafo.com

Q: Are your Boots Vegan?

A: Since August 15th 2017 Our Boots are 100% Vegan.

Q: Where do you ship to?

A: We ship worldwide!

Q: What is your shipping and delivery time?

A. Each item has a different shipment time, you can check the delivery times in our         “shipping & tracking” page:

Q: What to do when the tracking states that “the item is not found”?

A: Usually this is the status at the first days and then it changes according to the shipment progress, so it is fine. If the status will not change within over a week, then please contact us and we will check it.

Q: What happens if I want a refund?

A: No problem! we have a 100% Good Vibes Return Policy
If you want to return an item, please make sure to ship it to our US address , and to notify us at info@noaknafo.com  with the tracking number of return shipment.

Q: Would I have to pay extra fees for customs / import tax?

A: Our price on checkout  stage is final, and we are not charging any additional fees.
    However the Receivers duty and taxes depends on country.
    We Highly recommend to check Receiver's guide to Duties and taxes in your country.
    If you need help, contact us at info@noaknafo.com and we'll do our best to help .
    * Information for our friends from UK:
    You may have to pay  VAT, Customs Duty or Excise Duty on goods sent from outside the European Union ( EU ) before you can collect them.
    https://www.gov.uk/goods-sent-from-abroad/ tax -and-duty

Q: How can I sign up to your affiliate program?

A: You can find all the details about our 100% good vibe affiliate program at this link: https://noaknafo.com/pages/affiliates-program

The answer you search for is not here?
Contact us at info@noaknafo.com
We're got your back ! We are here to help and make you Happy! 
*Looking forward to have a nice conversation with you! :)