Boots, Slip Ons & High Top Shoes Exchange Policy:
Exchange will only be allowed once the size exchange requests that differ by less than 2 sizes from the original size.
Size exchange requests that differ by more than 2 sizes from the original size ordered will be considered a customer - input error and will not be eligible for exchange.
In order for an exchange to be processed, customer must provide the following information: reason the shoe didn’t fit (i.e. too small, too big), the new size requested by the customer, customer name and order number.
To reduce the risk of sizing issues, we have provided accurate sizing charts:
Boots Sizing Charts :
* 100% MONEY BACK GUARANTEE! *
You have 30 calendar days to return an item from the date you received it ,To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
You will be responsible for paying for your own shipping costs for returning your item. Shipping must have Tracking number.
Address for Returns:
18 Lexington Ave
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.