Boots, Slip Ons & High Top Shoes Exchange Policy:
Exchange will only be allowed once the size exchange requests that differ by less than 2 sizes from the original size.
Size exchange requests that differ by more than 2 sizes from the original size ordered will be considered a customer - input error and will not be eligible for exchange.
In order for an exchange to be processed, customer must provide the following information: reason the shoe didn’t fit (i.e. too small, too big), the new size requested by the customer, customer name and order number.
Exchanges can be made up to 25 days since the order has reached the costumer.
Exchange for the same pair can only be made once.
Important: If you send them of exchange, then please send us a message about it to this Email: firstname.lastname@example.org and notify us about it.
To reduce the risk of sizing issues, we have provided accurate sizing charts:
Boots Sizing Charts :
* 100% MONEY BACK GUARANTEE! *
You have 30 calendar days to return an item from the date you received it ,To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
**It is important to check your delivery details well, we will not be accountable and could not issue a refund if you filled the wrong details and our package could not be delivered because of that.
Important: If you send them for a return, then please send us a message about it to this Email: email@example.com and notify us about it.
You will be responsible for paying for your own shipping costs for returning your item. Shipping must have Tracking number.
Address for Returns:
18 Lexington Ave
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Once we approve the refund, it will be done with in up to 14 business days.